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RETURNS AND EXCHANGES


Returns and exchanges will continue to be accepted for orders placed prior to June 30, 2023, in accordance with our Policy below. These returns must be received by Sculpture House in our Fort Pierce, FL facility by July 14, 2023.

No returns or exchanges will be accepted for orders placed between July 1, 2023 and July 7, 2023.

FOR ORDERS PLACED PRIOR TO MAY 23, 2023

If you are not completely satisfied with your purchase, simply return the item within 30 days of receipt for exchange (if available) or a refund of the purchase price (less shipping). Return the item in the original packing materials with a copy of the packing slip or invoice. The entire item, in its original condition, must be returned in order for us to exchange it or issue a refund.

Returns and exchanges are not permitted on carving stone due to the unique natural characteristics of the stone.As with all natural materials there is some variation to be expected. Mother Nature controls what is inside the stone and the stone you receive will be different than pictured.

If requesting an exchange, any difference in price will either be credited or charged to your credit card.

Returns due to error on our part or due to the item being defective will be given full credit. Or, should you choose so, the replacement item will be shipped to you at no charge.

In order to process the return, you must provide us with your:
Name
Address
Phone Number
E-mail Address
Item No.
Order No.
Original Method of Payment
Reason for the Return
Whether you wish a replacement or refund
Ship the item(s) to: Sculpture House, Inc., 3804 Crossroads Parkway, Fort Pierce, FL 34945

Ship the package back via the Carrier of your choice. Insure the package in case of loss or damage during its return shipment.

Save your shipping receipt until you receive your refund or replacement. Credits will be applied and/or replacements shipped as soon as your return is processed. Please note, credits may take up to two billing cycles to appear on your credit card statement.

FOR ORDERS PLACED FROM MAY 23, 2023 AND PRIOR TO JUNE 30, 2023

If you are not completely satisfied with your purchase, simply return the item within 30 days of receipt or by July 14, 2023, whichever comes first, for an exchange (if available) or a refund of the purchase price (less shipping). Return the item in the original packing materials with a copy of the packing slip or invoice. The entire item, in its original condition, must be returned in order for us to exchange it or issue a refund.

Returns and exchanges are not permitted on carving stone due to the unique natural characteristics of the stone. As with all natural materials there is some variation to be expected. Mother Nature controls what is inside the stone and the stone you receive will be different than pictured.

If requesting an exchange, any difference in price will either be credited or charged to your credit card.

Returns due to error on our part or due to the item being defective will be given full credit. Or, should you choose so, the replacement item will be shipped to you at no charge.

In order to process the return, you must provide us with your:
Name
Address
Phone Number
E-mail Address
Item No.
Order No.
Original Method of Payment
Reason for the Return
Whether you wish a replacement or refund
Ship the item(s) to: Sculpture House, Inc., 3804 Crossroads Parkway, Fort Pierce, FL 34945

Ship the package back via the Carrier of your choice. Insure the package in case of loss or damage during its return shipment.

Save your shipping receipt until you receive your refund or replacement. Credits will be applied and/or replacements shipped as soon as your return is processed. Please note, credits may take up to two billing cycles to appear on your credit card statement.

FOR ORDERS PLACED BETWEEN JULY 1, 2023 AND JULY 7, 2023

No returns or exchanges are accepted.
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